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Feed by Razorfish, another great report about social media

Categories: Strategy, Web

I already said that Razorfish was one of the best agency network concerning social media and once again, there’s a new proof. Feed 2009 is a great report about social media and its benefits for brands and companies.
Here are the citations I wanted to point out.

The experience is the message

Garrick Schmitt

The “dialogue” between brands and
consumers is not only frequent, but also welcome.
44% say access to exclusive deals is the main reason.

Moreover, brands that use digital to drive awareness also drive sales: 64% of consumers report making a first purchase from a brand because of a digital experience.

Connected consumers are the new mainstream

I guess it’s just another way to say social media is one of the main media now.
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